Announcing: Exec Coach Partnership Program

Consultant_Partnership

9Lenses just announced their exclusive partnership program for executive coaches. By partnering with 9Lenses, executive coaches receive unfettered access to the suite of organizational learning applications. 9Lenses’ executive coach program is designed to equip coaches with quantitative performance measurement tools.

“Executive coaches are masters at leadership development,” says CEO and Founder of 9Lenses Edwin Miller. “An executive coach can transform the entire culture of a business. Unfortunately, fewer than twenty-five percent of executive coaches ever provide quantitative data to demonstrate the impact of their services.”

9Lenses insight platform helps coaches reveal key sources of organizational dysfunction like misalignment, personality conflicts, and communication bottlenecks. In just a few hours, coaches can ascertain any organization’s top opportunities and challenges. Most importantly, 9Lenses’ secure cloud-based software applications help coaches track and quantify the evolution of their client’s organizations over time.

Consider how powerful that information becomes when placed in the hands of an executive coach. A coach is often an executive’s closest sounding board, council, and friend. With 9Lenses, that coach can help executives pinpoint actionable areas for improvement across the entire company, and track their client’s success as they flourish.

MetrixGlobal LLC recently found that the average return on executive coaching was about $7.90 for every $1 invested. Unfortunately, few coaches have tools at their disposal to demonstrate their ROI. 9Lenses’ executive coach application suite tracks the health of every part of their client’s organization and helps coaches articulate the direct and indirect improvements caused by their training efforts.

With 9Lenes, partners gain:

*  Referrals—Coaches develop a new sales tool. The analytics dashboards within the 9Lenses schema demonstrate the changes affected within a client’s company. Leverage these to win referrals.
*  Reengage—Coaches can reengage old clients in a robust conversation about the present state of their business and offer to reveal top opportunities and challenges.
*  Credibility—Executive coaches gain credibility when they benchmark their services against clearly defined industry standards.
*  Evolve—Coaching changes perceptions. Tracking those changes allows coaches to adapt mid-play.
*  Catalyst—The coach becomes the catalyst of some of the most important changes in their client’s organization.
*  Record—Develop a proven track record by quantifying ROI for future clients.
*  Compare—Coaches can even compare their data to other industries, to best of breed enterprises, and the portfolios of other coaches to learn and continue to grow.
*  Happiness—By encouraging clients to leverage 9Lenses, executive coaches empower those in the organization who normally wouldn’t speak out to share their perspectives which makes them feel valued and heard.

(Part I) RIP: Top Down Strategy

Tombstone

Most executives I speak with intuitively understand the value of leveraging “social” business solutions. Companies that foster transparent collaboration, innovative pipelines, and passionate communities are redefining the marketplace.

Success is all about breaking down bureaucratic hierarchies, doing a few things well, and creating continuous social feedback loops. Unfortunately, “social” solutions are great, but social tools are often too unstructured, disconnected, and complex to gain traction in enterprise-level boardrooms. 

Welcome to the Social Era:

I’m borrowing the term “Social Era” from the popular Stanford lecturer Nilofer Merchant. She’s argues quite persuasively that Schumpeter and Taylor’s
traditional model of strategy is dead. Traditional strategy rests on 5 key pillars that Merchant believes are incompatible with flexible, collaborative business communities:

  1. Top Down Strategy Matters Most
  2. Size Matters
  3. Stability Rules
  4. Sustainable Advantages Exist
  5. Company Controls Everything
Traditional Strategy: 

I think she’s right on the money. Vertical integration became a central principle of successful big business management towards the mid-twentieth century and by the 1970’s was above reproach. 19th century steel tycoons like Carnegie pioneered this methodology by chopping out middleman and processing their own raw materials from ground to product. In the 20th century, companies like Ford and Wal-Mart mastered integrated end-to-end supply-chain management systems. “Bigger is better” was the adage, and companies thrived by pushing their weight around, swaggering, and consolidating competitors.

But things have changed. As Nilofer points out the 800-pound gorillas of yesteryear need to become
“a herd of 800 nimble gazelles.”
Businesses that emphasize flexibility, cre
ativity, and synergy are now winning the race to the top, and they’re doing it by becoming more social.
  • Nordstrom and AT&T are pioneering innovative pipelines and in-store labs. 
  • Twitter and LinkedIn and creating value through social dialogues. 
  • Goodreads, Yelp, and Pinterest are only successful because they engage (crowdsource) lots of people.
Dispersing power and enabling innovation are the next dispensation of business; that means top-down strategy is fundamentally different or dead. Traditional strategy has clearly perished. The question now is what does that mean for the future of “strategic planning?” 

Social Enterprise: What Tools Do You Use?

9Lenses_InsightEngine;

At some point in our business lives, no matter how smart and successful we are, all of us get lost in the woods. Patterns and connections that once seemed so clear and easy to discern suddenly become elusive. You know what this feels like. It’s frustrating, perhaps even frightening. You’ve reached an inflection point, but you’re not sure what the next move should be. Leading an organization and making good decisions requires an understanding of context, but since today’s business world is so fast, fluid, dynamic, and complex, that context varies uniquely from one situation to the next, and from one moment to the next.

How are we supposed to find the right analytical context for something that is always changing? How do we predict, interpret, and respond to change, or for that matter, even know a change has occurred? We need a comprehensive and cohesive framework that is sensitive to the unique context of our company and flexible to its daily transformations. We need a way to view particular aspects of the business in close focus, but also to connect them together into a complete whole so we can identify when problems or opportunities arise. Attaining this kind of clarity requires intelligence and experience, but that’s not enough. Successful social enterprises always invest in the right tools.

What tools do you use to identify opportunity and attain clarity?

Behind-The-Scenes: Intern Energy Boost

Pushups;

Ever get that 2:30 feeling? Where the workday slows and productivity slumps? Have you seen those 5-hour energy commercials which promise that 3:30 boost? At 9Lenses, we have a different way to slam through the afternoon malaise: push-ups. You've all heard of them, done them, and probably hate them. Well, at 9Lenses we don’t believe in limiting organic, all-natural growth to our business; no, we’re holistic. We take care of our bodies, too.

The interns took 9Lenses to a “whole-nother-level” by doing 10 push-ups every 15 minutes.  “We give our bodies a chance to get some blood flowing.  Besides, taking a quick break from the desk is never a bad thing,” stated push-up co-founder and Analyst Intern, Patrick Farrell.  Another co-founder, Sales and Marketing Intern Ryan Williams added, “It keeps you fresh, energized, and physically fit all at the same time.  It's a struggle to ‘get after it’ in the gym when you’re at work all day, so we decided to bring the workout here.”

The push-ups encourage healthy competition within the whole office.  Sometimes we compete to see who can do the most push-ups at a time. We have even gotten Zach Enos (Marketing Catalyst), Steve Shaffer (VP of Client Services), and Isaiah McPeak (Head Analyst) to gain from the pain. Although the winners are usually Interns (it should be noted here that Zach does 1 arms, so as not to pain our tender egos), who’s youthful vigor and good looks provide an unbeatable edge, the whole company enjoys the event.  Our office was skeptical at first, but our continued perseverance has won the critics, improved our physicality, and generated an awesome team environment at 9Lenses.

Can’t stand push-ups? Is it too hard for ya to crank out 10 every 15 minutes? Try starting with just a couple each hour.  It will give you something to look forward to, and give you a sense of accomplishment at the end of each day. Push-ups aren’t the only way to mix in a little fun. Get off your duff and bring a little competitive fire to your office!

The Point: Every day doesn’t have to be all work and no play. The best teams focus on working hard, but also enjoy winning and collaborating together. A fun and loose environment can be productive and hard working as well. Try something new in your organization that will bring people together, foster camaraderie, and lighten up the atmosphere. Let us know how you incorporate business and pleasure into your work environment.

As we say here at 9Lenses, get out there and turn that Insight Into Action!

~ Ryan Williams & Patrick Farrell

Diamonds in the Data: Finding Value in Data

Diamonds;

Our world is dominated by data.  Ones and zeros are the lifeblood of business, entertainment, and social interactions.  A 2011 McKinsey study concluded that "five new kinds of value might come from abundant data: 1) creating transparency in organizational activities that can be used to increase efficiency; 2) enabling more thorough analysis of employee and systems performances in ways that allow experiments and feedback; 3) segmenting populations in order to customize actions; 4) replacing/supporting human decision making with automated algorithms; and 5) innovating new business models, products, and services."

Data is pervasive.  Businesses spend billions of dollars per year acquiring and utilizing tools that help them collect, store, and analyze data.  Unfortunately, many of these tools are limited in function and, therefore, benefit. 

Many tools attempt to help businesses diagnose and remediate problem areas. Unfortunately, most are too narrow and focus on isolated domain silos.  These tools could provide rich content in an single area, but lack the sort of holistic context businesses need to succeed. 

As McKinsey rightly pointed out in their 2011 study, there is tremendous value in "abundant data."  The real challenge for businesses is to leverage that data across business silos--to connect the dots and understand the strategic impact of relevant data across the whole organization.  The 9Lenses metastructure empowers organizations to make sense of abundant data, analyze it, and then turn that unfiltered insight into meaningful action.

Unlike the narrowly focused tools that are ubiquitous in today's business environments, 9Lenses social discovery software applications provide a powerful assessment of all the drivers of business success: Assets, Processes, and Structure.  The 9Lenses has mapped every aspect of business into a simple and powerful hierarchy providing unparalleled insight.  As a result, companies can collect, analyze, and use data immediately--and they can use data not just in one business domain, but across nine areas that are key to business success.  The 9Lenses application suite sits atop the advanced insight Engine architecture integrating hard statistical data with user perspective trends through four layers of logic: Interview, Score, Interpret, Recommend. 

9Lenses can help you use Data to drive:

Strategy

  • Reveal your organizations top challenges and opportunities for immediate improvement.
  • Targeted action plans based on unfiltered insight from employees. 
  • Tailored to efficiently and quickly meet organization needs.

Transparency

  • Empower employees through social transactions by giving each person in the organization a voice.
  • Candor and transparency are hallmarks of a healthy organization and facilitate corporate responsibility.  

Efficiency

  • Streamline operations. 
  • Crowd source business optimization

Better Analysis (Experiments and Feedback)

  • A cutting edge metastructure that captures data and focuses analysis around nine critical areas that determine an organization's success. 
  • Run social baselines at strategic intervals to encourage continuous improvement and track success.

Innovation

  • Leverage your organization’s Internal IP.
Steve Shaffer - VP Marketing 

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