You Don't Want To Be Seen As A Commodity
Yet too often, that’s exactly the message buyers receive because they’re made to feel like checkbox on a list … and it doesn’t matter if they’re a long-time customer or a net-new logo.
Manual and inconsistent discovery won’t cut it with savvy tech buyers – whether net-new logos or current customers. 9Lenses gives tech sales leaders a scalable, digital way to uncover buyer needs, articulate differentiated value, and drive revenue growth.
Enterprise tech buyers are more informed, more skeptical, and under more pressure to justify every purchase. Yet sellers find themselves racing from one call to the next, hoping a quarterly check-in or initial discovery call will uncover a pain they can sell into.
Buyers see right through it, feeling their time was wasted. And it’s why sales lag for many enterprise technology organizations.
These challenges hold technology sellers and AEs from hitting targets.
Customers don’t want check-in calls. They want you to educate them and make it worth their while to spend time with you.
Limited time-per-customer means most calls are trying to uncover pains, not building on relationships.
When conversations get technical, sellers often need another meeting to pull in the right experts. This slows cycles, and time kills all deals.
Yet too often, that’s exactly the message buyers receive because they’re made to feel like checkbox on a list … and it doesn’t matter if they’re a long-time customer or a net-new logo.
Sales relies on relationships and building rapport so your buyers will listen to you solve their problems.
Our platform supports that very need.
Seller expertise varies by person, but digital advisory tools raise everyone’s floor.
These tools quickly uncover gaps tied to any customer or prospect’s needs, providing them instant value before you’ve even met.
And sellers align to those needs and come prepared to discuss what’s most important without wasting time trying to figure this out.
Sellers join meetings with the right experts in tow because they already know the customer’s needs. Now, the call focuses on advising and delivering value (in one meeting!).
We call this a consultation: every minute is spent solving, not guessing.
Customers gain value, sellers speak confidently, and trust forms as the relationship grows.
When this process scales, your customers appreciate your competitive differentiator: amazing customer experiences that add value and drive trust so they keep renewing.
And prospects become excited to sign up knowing this experience awaits.
If AEs or sellers have wondered which accounts are the right ones to focus on, our platforms provides the answer, as CEO Tom Hessen explains.
Sellers and SDRs love these features.
Upon finishing an assessment, customer and seller both receive the results.
This provides instant value in easy-to-understand form for customers while aligning sellers to the same data points.
Now with those tailored recommendations in-hand, seller prepare with deeper insights from the AI Sales Assistant that’s trained on your products and customer’s needs.
They spend less time on discovery and call prep while gaining the confidence of providing the right solutions and talking points – every time.
Sellers quickly align with product experts, who are alerted the conversation is coming and also have insight into the customer’s pains.
Now, experts can be on the initial call – and customers aren’t asked to schedule additional meetings to get the answers they want.
9Lenses is the first SaaS platform that systemizes the entire sales engagement process. So we get tech sales, because we do it, too.
Use us to delight your customers and empower your teams.

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